<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: General Layout

This manual section provides an overview about the structure of PRTG's web interface. The main focus is on the Devices view which you can select via the main menu bar, because there you see your monitoring results at a glance so you will widely use it.

Welcome Page

When you log in to the PRTG web interface, you will see PRTG's Welcome Page as default. You can set another homepage in your account settings, section Web Interface.

Click View Results to open the device tree view.

Tree View Layout

Click Review Results on the welcome screen to display the tree-like device view which will be a starting point for everyday use or click Devices in the main menu bar.

PRTG Device Tree

PRTG Device Tree

From top to bottom, the main layout consists of:

Screen Number

Part

Description

1

Global Header Area

This element contains the main menu at the top, the global status bar, the path to the currently selected object, and a quick search box.

2

Page Header Bar

This element contains the page heading with the name of the current object, several tabs with settings, monitoring data of the current object, the object's status bar, quick action buttons, and the QR code that links to the current URL.

3

Device Tree View

This selection is part of the page header bar. Using the provided options you can define how your device tree is displayed.

4

Page Content

This element contains information about the current object and all other objects underneath in the tree hierarchy.

5

Page Footer Icons

With these icons you have quick access to the PRTG Auto-Update page, to PRTG's social network accounts, and to the contact support form. There is also a link to context sensitive help.

When running PRTG in a cluster, you will also see a cluster related element. It shows the name of the node you are logged in and displays whether this is a master or a failover node. Click the bar to show the Cluster Status. In a failover node, you can review all data, but changes in the settings will not be saved. In order to change settings, please log in to the master node of your cluster.

6

Page Footer

Shows information about the current version of PRTG, the logged in user, the time remaining to the next automatic page refresh, and the current time (depending on the time zone settings for the currently logged in user).

Simply click an object to see more details about it. In the page heading of the page header bar you always see the name of the object that you have currently selected.

When you navigate through PRTG's web interface you will always use one of the following navigational paths:

  • The main menu provides access to all important aspects of the software.
  • The quick search is often the fastest way to navigate to an object.
  • Using the page's tabs, you can switch between various sub-pages for an object.
  • Many objects offer a context menu that open when you right-click them.
  • Many objects offer a quick-info menu that open when you point to an object.
  • You can drill down into the object hierarchy of probes, groups, devices, and sensors in the object tree by merely clicking an sub-object of the currently displayed object (for example, a sensor on the device page).

These six navigation paths put PRTG's complete functionality at your fingertips. Quite likely you are already familiar with these techniques from many other websites and web-based user interfaces.

In the following, the different areas of the web interface are described.

Global Header Area

PRTG's Global Header Area

PRTG's Global Header Area

The header area of the web interface is both base for the most important information of your installation and starting point for all actions. You can view the global status and navigate through the web interface using the main menu.

Note: This documentation refers to the PRTG System Administrator user accessing the Ajax interface on a master node. For other user accounts, interfaces, or nodes, not all of the options might be available as described. When using a cluster installation, failover nodes are read-only by default.

The global header area consists of the following parts:

Screen Number

Part

Description

1

Main Menu Bar

Navigating through the web interface is performed using the main menu. Please take a few minutes to familiarize yourself with all menu items and sub-items. A detailed description can be found in the Main Menu Structure section.

2

Icons Refresh, Help Center, Logout

With the icons on the right you can reload the current page, open the help center or log the current user out.

3

White Search Box

To search for any monitoring object, enter the name, part of the name, an IP address, a DNS name or a tag in the search box on the right and hit the enter key. A web page with all items that fit the search term will be returned—even displaying online help articles.

4

'Breadcrumbs'

Below the main menu, there is always a path shown, leading to the homepage. Use it to go back to where you came from. It can also help you to orient yourself in case you get lost. If you click on a 'breadcrumb' item to open a drop-down menu showing all available object on the same level. Enter a view letters to search for a name, or select an object directly. For example, you can use this to directly access all other sensors or a device, the other devices within a group, another group on the same probe, or other probes in your root group.

5

Buttons New Alarms, New Log Entries, New Tickets

These buttons show the number of new alarms and new log entries, as well as the number of new tickets. Click the respective button to view the Alarms, Logs, or Tickets.

6

Global Sensor Status Symbols

This area shows the aggregated status of all sensors you have configured for monitoring, divided into different sensor states. Depending on the sensors' status you will see colored boxes with numbers which symbolize the sensors. For example, you can see how many sensors are in Up, Down, or Warning status. Click a box to view a list of all sensors in the respective status. For a detailed description, please see Sensor States section.

Page Header Bar

In the page header under the global header area, you see the name of the current object and the page content underneath. When displaying a group, aggregated sensor states are shown in a sensor bar and there is an option to change the tree view. Furthermore, various information about the current object is reported here.

Note: This documentation refers to the PRTG System Administrator user accessing the Ajax interface on a master node. For other user accounts, interfaces, or nodes, not all of the options might be available as described. When using a cluster installation, failover nodes are read-only by default.

PRTG's Page Header Bar

PRTG's Page Header Bar

The page header and tabs area consists of the following parts:

Screen Number

Part

Description

1

Page Heading

This line displays the kind of the current object and the name as page heading. In the screenshot above, it is a group which is called Root. Here you also can add the current object to favorites by clicking on the flag, as well as you can define the object's priority by clicking on one of the five stars (not available for the Root group). For details, please see section Priority and Favorites.

2

Tabs

Using the tabs you can navigate to various sub-pages of an object, showing monitoring data or changing settings. For more information, please see sections Review Sensor Data and Change Device and Sensor Settings.

3

Context Buttons

On the right side are icons which allow you to perform several actions. Depending on the currently viewed page within PRTG, you can pause (and resume) or delete this object, add another object (for example, a sensor to a device), send a link to the current page per email, perform an immediate scan, open a related ticket, and show the corresponding object history page. On device lists, there is also a button to open the QR codes of all devices in this list in a printable layout.

Click on the down arrow to open the context menu for the currently displayed object with even more options. For more information, please see Context Menus section.

4

Object Status

This element indicates the current status of the selected object.

5

Sensor Status Bar

This element is visible when viewing a probe, a group (including Root), or a device. It is not available when viewing a sensor's details. The sensor status bar shows the aggregated status of all sensors for the current object, divided into different sensor states. They show the number of sensors in the respective state. For example, you can see how many sensors are in Up, Down, or Warning state. For a detailed description of sensor states, please see Sensor States section. You can hide sensors that are in a certain state by removing the check mark symbol in front of the respective sensor symbol. To show them again, re-add the check mark.

6

Tree Search

In the white search box next to the tree view selection, enter a key word to search the device tree for matching names. The tree will highlight matching devices and sensors by graying out all others. This can help to gain a quick overview over sensors monitoring a specific part of your network. For example, you can enter the keyword "firewall" to highlight devices and sensors which match this name.

Note: The tree search does not work with Internet Explorer 10.

7

Device Tree View

This element is only visible when viewing a probe or a group. It is not available when viewing a device's or sensor's details. For a detailed description, see Switch Device Tree View below.

8

Scanning Interval

This element shows in what time interval PRTG scans the current object.

9

Object ID

This element shows the ID of the current object.

10

QR Code

This element is the QR code for the current page. If you have PRTG for Android, you can scan the code to get the current object directly on your mobile device. Click on it to open a printable version.

Depending on the selected object type, the page header bar shows additional information. All objects underneath the Root group indicate their dependency, groups and devices show the past time since the last auto-discovery was run on the selected object (hover over it to show the exact date and time), and devices show their respective DNS/IP address as defined in the device settings. Sensors show additional monitoring statistics.

Switch Device Tree View

When viewing a probe or group, you can choose the way your device tree is shown.

Device Tree View Switch Buttons

Device Tree View Switch Buttons

Switch Device Tree View—Classic Device Tree

Using the different circle symbols in the page header bar, you can define how much space is used to show devices and sensors in a hierarchical tree structure. In four steps, you can switch from a very condensed view (small circle; marked with 1 in the screenshot) up to an extra large view (big circle; marked with 4 in the screenshot).

In the classic device tree view you can collapse devices, groups, and probes. Click on the minus box left to the object's name. The sensor states will be summarized then. Each status of the sensors on this object will be displayed with the number of sensors currently being in this status—with the exception of the states Down, Down (Partial), and Down (Acknowledged). These will be summarized respectively not before there are more than ten sensors in this status, otherwise they are displayed individually.

Collapsed Device With Summarized Ups and Unusuals and Individual Downs

Collapsed Device With Summarized Ups and Unusuals and Individual Downs

Switch Device Tree View—Extended Views

There are two additional options to the simple tree views which enable you to display the status of all sensors of your entire installation in a single overview. Click on one of the icons to change the view:

Tree Map View (6)
The tree map view tiles all devices of your entire installation into one square, arranged by the groups you put them into. Each device changes color dynamically to reflect the overall status of the sensors on the device. You can also adjust the size of the squares: either depending on a device's priority, or depending on the number of sensors on a device, or depending on both. For this concern, add a check mark under the point Size by: in front of Sensors and/or Priority in the page header bar (see the mark in the screenshot below).

PRTG Tree Map View

PRTG Tree Map View

Sunburst View (5)
The sunburst view shows your entire installation in one circle diagram. The groups are represented as inner circles, and all devices contained within a group are shown as 'cake slices' attached to the outside of a circle element.

PRTG Sunburst View

PRTG Sunburst View

For both views:

  • Colors
    A device (or group) element can have different colors, depending on the states of the sensors running on this device or group (see Sensor States). A more severe status is regarded more important and wins the color battle. For example, if a device currently has sensors in the states Up (green), Paused (blue), and Warning (yellow), the according device tile in this view would be yellow, indicating that at least one sensor on this device is in Warning status. If there are any red Down sensors, the according device tile will turn red. Following, all possible states in both views are listed ordered by their hierarchy:

Flag

Flag Color

Object Status

Meaning

led_red_big

Red

Down

At least one sensor of this object shows a red Down status. Hover over an object's name to view the total number of alarms concerning this object.

led_redok_big

Bright-Red

Down (Acknowledged)

At least one sensor of this object is Down and the status was acknowledged by a PRTG user, applying the Acknowledge Alarm function. The Down states of all sensors of this object have to be acknowledged—if at least one sensor is unacknowledged down, this object will be displayed as Down.

led_yellow_big

Yellow

Warning

At least one sensor of this object shows a yellow Warning status. There is no sensor in a Down or Down (Acknowledged) status concerning this object.

led_orange_big

Orange

Unusual

At least one sensor of this object shows an orange Unusual status. There is no sensor in a Down, Down (Acknowledged), or Warning status concerning this object.

led_green_big

Green

Up

All sensors of this object are in a green Up status. There is no sensor in a Down, Down (Acknowledged), Warning, Paused, or Unusual status concerning this object.

led_blue_big

Blue

Paused

All sensors of this object show a blue Paused status. There is no sensor in a Down, Down (Acknowledged), Warning, Unusual, or Up status concerning this object.

led_grey_big

Black (Grey)

Unknown

All sensors of this object have an Unknown status. There is no sensor in a Down, Down (Acknowledged), Warning, Unusual, Paused, or Up status concerning this object.

  • Size by Sensors / Size by Priority
    You can adjust the size of the different squares. They can be calculated by the number of sensors running on a device or within a group, or by the sensors' priority (see Priority and Favorites), or both. Use the check boxes in the page header bar (see the mark in the tree map view screenshot) to change view immediately, then use the setting that suits best for your needs.

Page Content

The page content of the general layout varies dependent on the selected object. It shows information about the current object and all other objects underneath in the tree hierarchy. The deeper down in the hierarchy you select an object, the more detailed is the displayed information.

By default, a Probe Device is created in the device tree on the local probe. It represents the probe system running with your PRTG installation. PRTG automatically monitors the system health of the core server and each probe in order to discover overloading situations that may distort monitoring results. To monitor the system status of the probe computer, PRTG automatically creates a few sensors. These include a Core/Probe Health Sensor, a WMI sensor that measures disk usage, and a bandwidth sensor for all installed network cards. It is recommended to keep these sensors, but you can optionally remove all except the Core/Probe Health sensor. In a cluster installation, PRTG also creates a Cluster Probe Device with a Cluster Health Sensor that monitors the cluster's system health.

You can add (or remove) a device or sensor to favorites by one click on the respective flag displayed with an object (please see the marks in the screenshot below).

One-Click Favorites in the Devie Tree

One-Click Favorites in the Devie Tree

Another one-click option for adding/removing favorites or setting the priority for a selected device or sensor is given in the page header bar right to the object name (please see screen number 1 in that subsection). Simply click on the flag for favorites or on a star for priority.

One-Click Favorite and Priority in the Page Header Bar

One-Click Favorite and Priority in the Page Header Bar

A black flag means that the respective object is a favorite already; clicking on the black flag will remove the object from favorites. A gray flag indicates that it is not a favorite yet. Please see also Priority and Favorites for this concern.

For more details about page contents, please see the following sections:

More

Knowledge Base: How can I change the width of the devices and group "boxes" shown in the PRTG 9 device tree?

 

 

Keywords: General Web Interface Layout,Header,Tree View,Tree View Zoom